Privacy Policy

Last Updated: December 1, 2024

TechUrban Estravooit Media ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital news platform and related services.

1. Information We Collect

We collect several types of information from and about users of our services:

Personal Information

• Contact details (name, email address, phone number)
• Account registration information
• Billing and payment information
• Communication preferences
• Demographic information (optional)

Technical Information

• IP address and device information
• Browser type and version
• Time zone setting and location
• Operating system and platform
• Usage data and browsing patterns

2. How We Use Your Information

We use the information we collect for various business purposes:

• Provide and maintain our digital news services
• Process your subscriptions and payments
• Send important service updates and announcements
• Personalize your news feed and content recommendations
• Improve our platform and develop new features
• Comply with legal obligations and prevent fraud

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We engage trusted third-party companies to perform functions and provide services to us, including:

• Payment processing services
• Cloud storage and hosting providers
• Analytics and monitoring services
• Customer support platforms

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights and Choices

Under Canadian privacy laws, you have certain rights regarding your personal information:

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

7. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than Canada. We ensure appropriate safeguards are in place for international data transfers.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

11. Complaint Procedure

If you have concerns about how we handle your personal information, you may file a complaint with our Privacy Officer. We will investigate and respond to your complaint within 30 business days.

12. Canadian Privacy Law Compliance

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws governing the collection, use, and disclosure of personal information.